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We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.

If you are a customer of ours and would like to send a testimonial we would love to hear from you, please email info@pensunlimited.co.uk

"Thanks so much for the pens they are even nicer than I expected. I haven’t opened all of the boxes but the box I checked looks great and the blue works really well. I am impressed with the quality of the printing."
Maxine, Medicolegal Associates Limited
"Can I just say how grateful I am that you managed to get my order to me today (2 days ahead of my own deadline). The price was just right for us and although I have only opened one box (of 5) so far, I'm really impressed with the pen and print quality. Hopefully we will be a regular customer for some years to come."
Matt Calvert, Majestic Event Supplies
"I am very pleased with the quality of the pens provided and the speed of response to my request. I found the company and service excellent and great value for money based on other suppliers I researched. Pens unlimited demonstrated smaller numbers in order sizes and added my telephone number onto the pens at no extra charge. Excellent Service, I will be using them again."
Anita Dale, Director, Recruit4Talent
"Just wanted to say thanks for all your help with getting the pens ready and delivered early. Management are really impressed with how good they look and the service from yourself and your husband was first class."
Alan Mackintosh, Carrbridge Hotel
"I just wanted to write to say a massive thank you for my pens which arrived today. I spoke to you earlier this week and we had a conversation about how I hadn't realised that the time scale for the pens was 10 days from accepting the artwork (I'm such a fool) and asked if you thought the pens could be with me by the weekend and you said that you would try. I didn't really hold out much hope. I can't believe they arrived today! They are beautiful and look so professional and I literally can't wait to hand them out at my wine tastings this weekend. I will certainly be using you again and will recommend you really highly to anyone I can! Thank you so much for your cheerful demeanour on the phone, your professionalism at meeting a, frankly ridiculously, tight deadline requested by me and also for the product itself which is great and really outstanding value for money."
Erica Tomlinson, Through the Grapevine Limited
"Many Thanks to you all for getting the pens to us. They look great. I do really appreciate your help with this as I know I did not allow you much time."
Zia Hawtin, Primary Transition and Rewards Administrator, Paignton Community & Sports Academy
"Quick note of thanks. Pens arrived ahead of schedule and really pleased with the quality of the product and your calm, reassuring service. Rest assured we will use you again when required."
Kevin Davey, Sales & Marketing Manager, Auto Electrical Supplies Ltd
"Just (messaging) to say thank you for the pens - they have arrived and they look great!"
Michelle McGovern, Manager, Capital Strategy Associates
"I just had to write to say thank you as I am absolutely delighted with our order. We ordered the Image Silver Violet with our Facebook page to be printed on it. As our company has a very long name, I was not surprised that it would have to go over 2 lines. I cannot describe my undiluted happiness when I opened the package today and saw our address on the pen, on one line! I am kind of surprised you didn’t hear me shout for joy from the other end of the country! In addition to this, by placing our order with yourselves, we got the order at least 4 weeks earlier than I had been quoted and £90 cheaper than I had been quoted from the company we had used previously. I intend getting a wiggle on to get these pens out, so I am expecting that we will be in touch in the early part of next year for some more."
Marian Graham, Owner, Stewart Secretarial Services
"I would personally like to thank you, and all the staff at Pens Unlimited for your fantastic service to us as a company :) we received ours pens around 2pm today, so quick, and we can't thank you enough for this. We are very grateful to you all for your hard work, and dedication to us which has paid off, as we now have our marketing tool ready for the care conference tomorrow. There will be 80-100 people attending the conference. We are very confident that our pens will help us spread the word about our business, but also yours too :) as We will definitely be recommending your company, as we truly believe that we have received an amazing service from start to finish, thank you all so much. I will be in touch very soon for some more of your stylish pens and products :)"
Tanya Terry, Director, Nucare Maintenance Ltd
"Received pens this afternoon and would like to say... I AM DELIGHTED : ) Thank you very much indeed! Top quality work and customer service. Will certainly be in touch with more commissions soon."
Paul, Aube Creative, Website & Graphic Design
"Just wanted to say a big thank you for the pen order which arrived safely today. Thanks for your help getting us what we needed at such short notice, much appreciated!"
Catrina, Garden Organic
"Our pens arrived today. We are very impressed with the quality, and the fact that we received these a day earlier than expected. Thank you very much. We shall definitely recommend you and use again."
Hazel Davies, Sales & Marketing Coordinator, ISODAQ Technology
"This was my first order with Pens Unlimited, and I will definitely be using their services regularly from now on. The pens arrived exactly when they said they would, and they're of very good quality. The print area looks superb, I'm very happy with them! Contacting them was not a problem either. Emails were prompt and reliable. Thank you for a flawless experience Pens Unlimited!"
Joe Chamberlain
"I have received the pens today, they look great thanks! "
Jane Willcocks
"The pens have arrived they are amazing. Thank you for all your help."
Laura Cox, Chartwell Healthcare Limited
"Just wanted to say thank you for the pens that arrived today. They look amazing and it was such a good idea of yours to put our logo on them. Will definitely be buying more in the near future from you."
Emma Poxon, Liphook Motors
"Once again thank you so much for a really professional service. I have already mentioned your good work ethics to a couple of business friends of mine and will continue to sing your praises to other Lions clubs. Just wanted you to know the pens have arrived and I am over the moon – they are great. Thank you once again for a fantastic service and I shall certainly get back to you if we require any more promotional pens."
Loraine Ruddle, Sheringham & Cromer Lions
"I received great, high quality marketing products, but what impressed me the most was the service you provided. Your company is outstanding for prompt service and your dedication to your customers is superb. You have been a wonderful support. Thank you for the extra time and effort you have put in to help me with my request. I very much appreciate the service you have provided me and certainly I will engage your business for my future projects. I hold your company in the highest regard as far as custumer service goes."
Julia Arska
"Thanks for the prompt and well executed service. Your product is great - nice to deal with people that go the extra mile. Great customer service. Efficient and pleasant. We are very happy with the quality and expedience and will recommend your company to other charities and businesses alike. Thank you for your extra help. This has made this venture into having items produced for our charity group much easier. Well done and thank you."
Carol Powell, Co-ordinator, Berkshire Dystonia Group

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