With a long white barrel and colourful trims and tips, the Ducal FT Retractable Pen is sophisticatedly simple. Capable of supporting customisation to a high degree, the Ducal FT is perfect as a gift item or as company issued stationary.
|Barrel Print Area||45mm x 20mm|
|Clip Print Area||20mm x 5mm|
Received pens this afternoon and would like to say... I AM DELIGHTED : ) Thank you very much indeed! Top quality work and customer service. Will certainly be in touch with more commissions soon.
1. Select the quantity required
Select the number of units you require. The price per unit drops significantly as the quantity increases.
2. Select the colour options
Use the drop down menus to select the options required. For example the colour of the pen and and colour of the writing ink inside the pen.
3. Add custom printing
This section is where you choose what you would like printed on your pen. Depending on the product, the following options will be available:
You may then select what you would like printed on each area of the pen:
4. Add the item to your bag and checkout
You can pay securely via all major debit and credit cards or PayPal. If you need us to raise a pro forma invoice then please contact us before ordering.
5. Artwork creation and proof approval
Before we start printing, our expert designers will produce a visual proof of your design on the pen which we will email to you for approval.
If you are not happy with the visual proof or subsequent amendments, we will refund 100% of the money, no questions asked.
6. Printing and delivery
Once you have approved the visual proof we will begin the printing process and deliver your order via a tracked delivery service. This takes up to 10 working days unless previously agreed by ourselves.
Sending us your artwork
There are two options for getting your artwork to us:
Don't have any artwork?
We appreciate not everyone has access to artwork files. If you wish to order promotional items printed with your logo, but don't know where to start, then please email us with your requirements and we'll do our best to assist.
Accepted file types
We are very flexible with artwork and accept any format including:
For raster files such as .jpg and .png, please provide us with the highest resolution available to enable us to reproduce your logo in the best quality possible.
Spot colour and full colour
The difference between spot colour (e.g. 1 colour printing, 2 colour printing) and full colour printing is often a cause of confusion. Before adding an item to your cart, you will need to pick the number of colours.
If you supply artwork which is not prepared for the type of printing you have selected, our experienced designers will convert it for you and provide a visual proof before production begins.
The options for 1, 2, 3 or 4 colours are the number of colours for spot printing. A spot colour is a solid colour which cannot have any gradients, shadows or other effects.
Full colour printing
As the name implies, full colour printing allows for a full colour reproduction of your artwork including any gradients, shadows, tints and complex graphics.
Our delivery charges are based on weight, delivered to mainland UK. All orders are sent using DPD Local on a next working day service. All items must be signed for.
|Order Weight||Service||Price (ex VAT)||Price (inc VAT)|
|0 - 1kg||DPD Local Next Working Day||£3.95||£4.74|
|1 - 2kg||DPD Local Next Working Day||£6.70||£8.04|
|2 - 4kg||DPD Local Next Working Day||£7.00||£8.40|
|4 - 5kg||DPD Local Next Working Day||£8.00||£9.60|
|5 - 20kg||DPD Local Next Working Day||£9.00||£10.80|
|20kg +||DPD Local Next Working Day||£9.00 +|
add 50p per kg
add 50p per kg
UK Highlands, Islands and N. Ireland
|Order Weight||Service||Price (ex VAT)|
|0 - 1kg||DPD Local||£3.95|
|1 - 2kg||DPD Local||£6.70|
|2 - 20kg||DPD Local||£28.00|
|20kg +||DPD Local||£28.00 +|
add £1.10 per kg
Once we've mocked up and sent you a proof of your design and any samples you've requested and we've received confirmation that you're happy with your design, we'll begin printing, then pack and despatch your order. This entire process typically takes up to 10 days from receiving your order, unless otherwise agreed. We will send you a notification email when your order has been dispatched.
We will send you emails to keep you updated at each stage of the ordering process. In the 'confirmation of shipment' email we will include any tracking numbers so you can track the status of your parcel. Please visit the DPD Local website to do this.
Deliveries are made from 07.30 - 17.30 Monday to Friday.
You may return any item to us for any reason for refund or exchange, at our discretion, within 14 days of receipt. The Customer must call the Company for a Returns Number before returning any items.
The item must be returned in its original packaging and condition and be fit for re-sale. All postage costs are the responsibility of the customer. The Company reserves the right to charge a realistic fee for repackaging if the product is returned due to the Customer changing their mind.
Everything that we send out is checked prior to despatch. We recommend that on receipt you check the item before signing for them as once the goods are signed for we will not accept any claims for damages.
Please click here for full returns policy.