We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
very efficient
2nd pen you sent will be the one I'll be ordering
Very good budget option but it is a bit light/
Customer service was excellent - they gave me a couple of options of layout to choose from. Pens arrived quickly, and in good condition. They write nicely too.
I wanted an obvious/immediately recognisable as recycled pen. I’m delighted with the outcome.
Good communication and updates regarding the orders progress. Delivered ahead of schedule.
Very quick delivery and efficient service
This is the first order for me but not my last. The ordering of these pens was easy to follow and the typeface has come out lovely. Good variety to choose from and delivery excellent. Thank you Carole
Great communication all the way through Quality pens, great artwork Highly recommended
We have ordered 100 of these pens to give as gifts - ideal!
The pens were exactly what we wanted to hand out to family and friends who attended my friends funeral. He always had pens tucked into the top of his t shirt. So everyone thought this was a great way to remember him. Delivery was very prompt. Thank you.
Excellent service
These write like butter and are great in hand. As a a result, they are great for promotional events and gifts to loyal customers. The ability to order low volumes is an added bonus for me, ordering large volumes is not beneficial to me. So the flexibility to order as low as 25 items works really well.
These write like butter and are great in hand. As a a result, they are great for promotional events and gifts to loyal customers. The ability to order low volumes is an added bonus for me, ordering large volumes is not beneficial to me. So the flexibility to order as low as 25 items works really well.
The product itself is great, but what really shone was the customer service. I had a slightly tricky order, but the responses to my emails were swift and always helpful. Definite recommend from me!
excellent customer service.
great service in sending a sample and perfect for what i wanted.
We just keep coming back - the value, customer service, not pushy sales and efficiency are second to none.
Received my sample pen swiftly, quality and price was good so I went ahead and placed an order for 500 more. Lesley was extrememly helpful and rushed my order through as I was on a tight schedule. Would recommend this company to anyone looking for personalised pens!
Ordering was easy and straightforward, we ordered on a tight deadline and this was still met, final product was exactly what we were hoping for, will be using again in the future.
I can recommend this company to anyone service was more than amazing, helped where they could with no hassle. Excellent service
I would recommend this company to anyone cause they service is amazing, and help was no hassle for . Thank you so much you were amazing
The quality of the pens was excellent as well as the printing job. I would highly recommend ordering this product.
The service was excellent, I was contacted almost immediately to confirm if I was happy with the print on the pens we ordered and was sent multiple choices to pick from. The delivery was also really fast. Our company will be ordering from Pens unlimited again!
Honestly can’t recommend the team enough, I needed some pens for an event I had coming up and it was short notice and the team were amazing at helping me sort what I needed :) can’t thank you all enough and look forward to working with you again