You may return any item to us for any reason for refund or exchange, at our discretion, within 14 days of receipt. The Customer must call the Company for a Returns Number before returning any items. You can contact us on 01626 334520 or email us at firstname.lastname@example.org.
The item must be returned in its original packaging and condition and be fit for re-sale. All postage costs are the responsibility of the customer. The Company reserves the right to charge a realistic fee for repackaging if the product is returned due to the Customer changing their mind.
Our returns address is:
Brunel Industrial Estate
Devon, TQ12 4AD
Everything that we send out is checked prior to despatch. We recommend that on receipt you check the item before signing for them as once the goods are signed for we will not accept any claims for damages. If you sign for the goods as 'unchecked' we will not accept any claims for damages that are discovered at a later time. Our suggestion is that you check, then sign and if that means keeping the courier waiting don't feel bad as it's protecting you.