We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
I needed four lines of text printed on a pencil. The company took the trouble to check exactly what I required and then delivered quality sharpened pencils on time and on budget. They did not charge for sharpening, unlike many competitors, and handled the printing request efficiently.
Easy to navigate the website and download art work. Good value. Personal service. Speedy delivery
I was looking for a specific pen we used 20 years ago in a previous business. By sudden inspiration I remembered the name of the company and although the people I dealt with had moved on, the business is still family owned and with the same traditional values, helped me find the same pen. Pens Unlimited have been amazingly simple to deal with. Thank you
Delivery was prompt. Well packed with no damages. Website a bit tricky to use as it required a Company name which put me off for a month. I ultimately decided to ignore that request. Also when asked to register kept following links to a blank wall. However was overjoyed when the order was finally placed.
Superb price, quality and customer service both before and after ordering.
Cannot fault the service or product. The pens were reasonably priced but excellent quality. And they arrived on time despite me being late in confirming the design.
Excellent Customer Service
Cannot thank Lesley enough for expediting our order. She's been incredibly helpful and when we received our pens they were beautiful and of great quality too. Would definitely reorder and highly recommend Pens Unlimited.
Nice products, great service, delivered on time. I do wish all our suppliers were as efficient and friendly as Pens unlimited.
Easy to order, great service at a good price.
This is the third time I have used your company to buy small quantities of promotional pencils for our community orchestra members (different colours each time). Thank you very much for the excellent service, as usual.
Good quality & prompt delivery
First time ordering branded pens and would repeat. The online form is straight forward and an artwork proof is sent for approval before going into production. Packaged well and delivered promptly. And the pens look great.
Quick, efficient and good price.
Very pleased with the pens. Like the red which shows up really well
lemon-squeezy. Can't fault it, easy to do, met my request perfectly, quick delivery, perfect
It was very easy to order the pens. The staff were very good in supporting me in the design of the logo.
The Pens are just what we required
This is the 2nd time we have used Pens Unlimited, Lesley has been most helpful on both occasions. Highly recommend.
Works well.
I only ordered a sample pen but it came quickly and is great
Great communication by Lesley, really helpful and friendly
Very easy to order my branded pencils which arrived on time.
It was easy ordering from the website, samples were sent very quickly and were exactly as described. Pens Unlimited are my new 'go to' company for personalised pens! I will be recommending them to friends and family.
Answered all questions by return. Pens arrived quickly and look great. Will re-order when needed. Ink upto 65mm of the tube -which is ok, always a worry with promo pens that there is hardly any ink in)
We keep coming back yearly for our school leavers pen sets. The customer service is excellent and the pens never disappoint!
They completed an order for us with a tight deadline.