We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
I was looking for some pens to promote my business, and after searching and pricing, I decided on Pens Unlimited. They were really attentive and I was kept informed of every step of the way. I’m delighted with my pens, and will definitely buy from them again
Artwork was dispatched quickly for approval. Lead time for delivery was clearly explained.Prompt response to my delivery preferences
Printing is detailed and sharp and pens work well. Good value for money.
Really excellent turnaround and product
Great service
Great pens and service, will definitely be using this company when I place my orders
This company has been very easy to deal with. Ordering was easy and the artwork emails were very pleasant and helpful. A few of the pens that I have used so far have sadly leaked ink though and not the normal amount for writing! so whilst they look great, I do wonder if I have just had a bad batch or if I should choose a different type in future.
Exactly as ordered. Good communication. Like the review before making product to make sure all is correct.
Great value for money. Excellent quality !!
Product of very good quality
Very well organized and fast
very efficient
Customer service was excellent - they gave me a couple of options of layout to choose from. Pens arrived quickly, and in good condition. They write nicely too.
Good communication and updates regarding the orders progress. Delivered ahead of schedule.
Very quick delivery and efficient service
This is the first order for me but not my last. The ordering of these pens was easy to follow and the typeface has come out lovely. Good variety to choose from and delivery excellent. Thank you Carole
The pens were exactly what we wanted to hand out to family and friends who attended my friends funeral. He always had pens tucked into the top of his t shirt. So everyone thought this was a great way to remember him. Delivery was very prompt. Thank you.
Excellent service
These write like butter and are great in hand. As a a result, they are great for promotional events and gifts to loyal customers. The ability to order low volumes is an added bonus for me, ordering large volumes is not beneficial to me. So the flexibility to order as low as 25 items works really well.
The product itself is great, but what really shone was the customer service. I had a slightly tricky order, but the responses to my emails were swift and always helpful. Definite recommend from me!
excellent customer service.
I would recommend this company to anyone cause they service is amazing, and help was no hassle for . Thank you so much you were amazing
The service was excellent, I was contacted almost immediately to confirm if I was happy with the print on the pens we ordered and was sent multiple choices to pick from. The delivery was also really fast. Our company will be ordering from Pens unlimited again!
Postage costs stupid............
Really happy with how our charity pens have come out, fast service and able to check on the order/ask questions whenever needed. Thank you!
Very quick delivery. Outstanding quality of products. Would buy again.
Delivered on time, communication was great.