We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
We are extremely proud of our outstanding customer service and always endeavour to deliver a market leading service for all orders no matter how big or small. Please don't just take our word for it, have a look at some of our most recent customer testimonials below.
If you are a customer of ours and would like to send a testimonial we would love to hear from you.
Great service. Kept informed throughout.
Excellent service again
great service from a great company
Great customer service, quick production and delivery, and quality product
Very helpful and friendly service.
Really good quality pens, are reasonably priced and super helpful team. Thank you
Very Helpful and very quick service. Samples were packaged nicely and overall looked good
My normal supplier let me down after placing my order, I came across Pens Unlimited and found the website easy to order from and a great service from start to end.
Very helpful with the design etc
Happy with all aspects of service.
I have used Pens Unlimited before and always been happy with the service. Easy to use website. Love the pens they made for me.
Very helpful team and great quality pens that support the promotion of my books
First class from start to finish will definitely use again.
Fantastic service, efficient, communicative, professional. I am very happy with everything about my experience with Pens Unlimited and would certainly order from them again.
Excellent value
Excellent customer service and great products, fast delivery, I recommend Pens Unlimited to anyone. Thanks a Lot.
Very helpful, quick to respond to query
Easy web site to use
Ordered the pencils, received the pencils all great! What I didn’t want was the over-service. Rate our service email, printed pen in the post, please send a photo of you using our pens email, your pens are on their way email, your order has been dispatched email, thank you for order email.
I recieved helpful advice before I completed my order... thank you!
I ordered pens with a very short turn around of a week for a careers fair event. Lesley was ever so helpful! She called me to let me know that the pens I had ordered were no longer in stock and helped me pick out a suitable alternative within the price I had already paid. The pens came a day before we were expecting them and the quality was much better than expected. Would highly recommend. They are a very friendly and accommodating business who value their customers. Will definitely be using them again!
Time and time again, quick amazing service & delivery
The pens are very good, we’ve had the pencils before and they look good too, hence the reorder. In addition to which, I thought I had lots of time to put in the order but then the number of working days suddenly disappeared as days often tend to… but they did their utmost to fulfil the order in time - which they did with a couple of days to spare - thank you! Site was easy to use and artwork easy to upload. Delivery packaging was fine. I would definitely recommend.
This was the best customer service I’ve received from an online supplier. I needed to change my quantity after ordering and this was no problem. Replies to my emails were quick & friendly. I love the option of recycled materials and the pens are pens are fantastic quality & are better than I’d hoped.
I have been delighted with the service from start to finish. Communication felt personalised, was quick and easy via email, and I love the finished product. Thank you! I’ve recommended to a friend who is also starting a business, credit where credit’s due!
Whole process very straight forward
Excellent communication, quality of product and delivery times- Faultless! I will be utilising their services again